Bus Maintenance

Partner: 
Client: 
Chicago Transit Authority
Practice Area: 
Project Year: 
2007
Project Description: 

Working with line and management personnel, McKinsey and Civic Consulting Alliance developed techniques to improve significantly the effectiveness and efficiency of maintenance across all of CTA.

As a result, older busses are retired sooner, reducing the number of in-service breakdowns, and enabling more preventive maintenance, further reducing break-downs and increasing service quality.