News & Projects
Our work Is expansive, and so are the stories that shape the Chicago region’s civic ecosystem.
This space is designed to inform, inspire, and celebrate the collective efforts to create a more vibrant, equitable, and prosperous Chicago region for all.
From partner spotlights and project updates to deep dives on key initiatives, we share the moments, milestones, and ideas that reflect our collaborative approach.
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Chicago’s Mental Health Expansion Working Group
In September 2023, the Chicago City Council passed an ordinance creating the Treatment Not Trauma Working Group of internal stakeholders. The ordinance required a report with recommendations for expanding non-police alternate crisis response programs and clinical services while increasing community awareness of both.
Chicago’s Mental Health Alternate Response Expansion
Chicago’s Crisis Assistance Response and Engagement (CARE) program responds to 911 calls involving individuals experiencing a mental health or substance use-related crisis. The City has continued to scale up operations since the first on-the-ground team was launched in September 2021. Early in his tenure, Mayor Brandon Johnson committed to expanding the CARE program for two reasons: alternate response directly supports his “Treatment Not Trauma” policy priority, and the work is an element of his “People’s Plan for Community Safety.”
911 Alternate Response Strategy
The field of alternate response has matured significantly over the past few years, particularly within the context of a nationwide push to reimagine public safety. A recent report found that the majority of Chicago’s 911 calls are related to non-urgent matters like car accidents, mental or physical health issues, or noise complaints.
Doubling the reach of Chicago’s mental health crisis response program
Civic Consulting Alliance’s pro bono partners Kearney and Riley Safer Holmes & Cancila provided specialized expertise in legal analysis, labor modeling, and implementation planning that’s helping the City double the geographic reach of its promising mental health crisis response program.
“Civic Consulting Alliance was instrumental in getting the Cut the Tape initiative off the ground quickly. Their in-depth research on peer cities and insightful stakeholder engagement helped us identify ways to streamline the City’s real estate development process. This not only saved us valuable time but also ensured we targeted the highest-impact solutions that will lead to more affordable housing and vibrant commercial corridors throughout Chicago.”
Kenya Merritt, Deputy Mayor of Business and Neighborhood Development, City of Chicago