News & Projects

Our work Is expansive, and so are the stories that shape the Chicago region’s civic ecosystem.

This space is designed to inform, inspire, and celebrate the collective efforts to create a more vibrant, equitable, and prosperous Chicago region for all.

From partner spotlights and project updates to deep dives on key initiatives, we share the moments, milestones, and ideas that reflect our collaborative approach.

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Safety and Justice HALT Creative Safety and Justice HALT Creative

Chicago’s Mental Health Alternate Response Expansion

Chicago’s Crisis Assistance Response and Engagement (CARE) program responds to 911 calls involving individuals experiencing a mental health or substance use-related crisis. The City has continued to scale up operations since the first on-the-ground team was launched in September 2021. Early in his tenure, Mayor Brandon Johnson committed to expanding the CARE program for two reasons: alternate response directly supports his “Treatment Not Trauma” policy priority, and the work is an element of his “People’s Plan for Community Safety.”

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“Civic Consulting Alliance was instrumental in getting the Cut the Tape initiative off the ground quickly. Their in-depth research on peer cities and insightful stakeholder engagement helped us identify ways to streamline the City’s real estate development process. This not only saved us valuable time but also ensured we targeted the highest-impact solutions that will lead to more affordable housing and vibrant commercial corridors throughout Chicago.”

Kenya Merritt, Deputy Mayor of Business and Neighborhood Development, City of Chicago