News & Projects
Our work Is expansive, and so are the stories that shape the Chicago region’s civic ecosystem.
This space is designed to inform, inspire, and celebrate the collective efforts to create a more vibrant, equitable, and prosperous Chicago region for all.
From partner spotlights and project updates to deep dives on key initiatives, we share the moments, milestones, and ideas that reflect our collaborative approach.
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Police and CVI: Making the Professional Understanding Last
The third phase of a multi-year effort to strengthen how the Chicago Police Department and community street outreach workers coordinate to prevent violence, assessing what is working across the city, and refining the shared “Professional Understanding” that guides their respective roles, so the work can last through leadership turnover and continued growth.
CPD & CVI Professional Understanding
Starting in 2020, the City of Chicago, Cook County, and the State of Illinois significantly increased investment in community violence intervention (CVI) services in Chicago – including street outreach – as part of a holistic and community-driven approach to violence reduction. As street outreach teams respond to more incidents, there is a need for clarity on roles and protocols between the Chicago Police Department (CPD) and CVI providers.
Operationalizing Community Policing
Community policing is a philosophy that emphasizes collaboration between police and the community to build trust and solve problems. The Chicago Police Department's (CPD) consent decree mandates that every CPD member – sworn officers and civilians – be responsible for making community policing a core component of its programs, training, resource deployment, and accountability systems.
Chicago’s Mental Health Alternate Response Expansion
Chicago’s Crisis Assistance Response and Engagement (CARE) program responds to 911 calls involving individuals experiencing a mental health or substance use-related crisis. The City has continued to scale up operations since the first on-the-ground team was launched in September 2021. Early in his tenure, Mayor Brandon Johnson committed to expanding the CARE program for two reasons: alternate response directly supports his “Treatment Not Trauma” policy priority, and the work is an element of his “People’s Plan for Community Safety.”
911 Alternate Response Strategy
The field of alternate response has matured significantly over the past few years, particularly within the context of a nationwide push to reimagine public safety. A recent report found that the majority of Chicago’s 911 calls are related to non-urgent matters like car accidents, mental or physical health issues, or noise complaints.
CPD Workforce Allocation Study Scope
It is imperative that CPD accomplish the changes the Consent Decree requires while maintaining the day-to-day operations that ensure public safety. Both priorities require careful planning of workforce allocation for how officers are deployed.
“Civic Consulting Alliance was instrumental in getting the Cut the Tape initiative off the ground quickly. Their in-depth research on peer cities and insightful stakeholder engagement helped us identify ways to streamline the City’s real estate development process. This not only saved us valuable time but also ensured we targeted the highest-impact solutions that will lead to more affordable housing and vibrant commercial corridors throughout Chicago.”
Kenya Merritt, Deputy Mayor of Business and Neighborhood Development, City of Chicago