Since March, Civic Consulting Alliance has mobilized to support a comprehensive COVID-19 response and recovery that centers equity. As we’ve shared in our past several newsletters, we have redeployed 75 percent of our staff and secured pro bono teams across more than 20 projects, organized into 10 distinct workstreams with the City of Chicago, Cook County, the State of Illinois, and philanthropic and community stakeholders. This month, we highlight another example of this important ongoing work: the City of Chicago’s mobile services program.

Mobile City Services. In June, with pro bono support from an individual contractor, Civic Consulting Alliance supported Deputy Mayor for Education and Human Services Sybil Madison by developing a pilot mobile service delivery program. The pilot launched on July 24th at locations in Auburn Gresham, West Englewood, and North Lawndale. Through the program, seven City agencies and community partners are bringing a suite of services – including Census information, voter registration, Chicago Public Library resources, and employment resources from the Chicago Cook Workforce Partnership – to residents where they live, increasing accessibility and reducing the risk of COVID-19 exposure at brick-and-mortar centers. This program aims to expand the reach of social and health resources during this time of increased need, contribute to summer safety strategies, and create organic opportunities for community engagement.

Photos from a mobile services event on July 24, 2020